You can depend on the knowledgeable and caring customer support staff at Rocketpot to assist you with any questions or concerns you may have.
No matter if you need help setting up an account, making a deposit, or have questions about particular games, the support team is qualified and ready to offer professional assistance.
It comes without saying that every player wants to feel protected, and they need assistance 24/7. Players usually have questions about games or certain promotions, or they may have an issue while playing in the middle of the night. For that reason, a casino needs to serve customers in different time zones.
Some of the most common problems players face are issues with withdrawals, and we believe that this can be frustrating. Technical glitches are most commonly interrupting transactions, so a customer agent can look into the issue and resolve the problem promptly.
Players who have negative experiences usually share them with the community, so if the casino fails to address the challenge quickly, they will receive a negative review.
Rocketpot Casino has a Frequently Asked Questions page, but this page can’t foresee every question, so for that reason the casino has trained professionals that are always available for their players.