How to become a dealer in live casino?
Live casino games are really shaking things up in the iGaming world, bringing that super immersive, real-deal casino feel right to your screen. A big part of why these games are so popular in Zimbabwe is the live dealers. They’re the ones who welcome you, make you feel comfortable, and keep the game rolling.
Now, while we’re happy to sing the praises of these live casino dealers (they’re brilliant, by the way), this article isn’t just about that. We’re actually focusing on those of you who might be dreaming of becoming a live casino croupier yourself! And don’t worry, the pay is pretty decent.
So, What Exactly Does a Live Casino Dealer Do?
Whenever you jump into a live casino game, you’ll notice a friendly face, ready to get you settled in quickly. These are real human dealers or game hosts, not bots. Essentially, a live casino dealer is the casino employee who manages and runs the live casino action. They’re the ones dealing the cards, spinning the roulette wheel, announcing the winners, and chatting with players to make the experience engaging.
What Qualifications Do You Need to Be a Live Dealer in Zimbabwe?
You might think being a live dealer is just a simple job, but actually, most live dealers in top online casinos are pretty well-equipped for the role. To become a live dealer in Zimbabwe, you'll need a specific set of qualities that not everyone possesses.
First off, you need to be of legal age and mentally sound. Since casino studios operate globally, the exact age requirement can differ, but typically in Zimbabwe, you’ll need to be at least 18, with many operators preferring candidates aged 21 and over.
Next, online casinos in Zimbabwe will definitely look at your communication skills. Fluency in English is a must. If you happen to speak other languages like Shona or Ndebele, that’s a definite bonus and could open doors to more opportunities, as some games are hosted in local languages.
Beyond that, you need a bubbly and sociable personality that can stay that way throughout your shifts. You should also be good at handling pressure, as the pace can be quite demanding. Believe it or not, you’ll encounter players who are having a rough time and might be frustrated. And most crucially, having a good understanding of live casino games or prior experience in the industry is a massive plus on your CV.
These Skills Can Seriously Boost Your Chances:
- Being a solid team player
- Experience in customer service
- Basic math skills
- Quick thinking and problem-solving
- Great communication skills
- Handling situations with tact and diplomacy
- Reliability and integrity
- Professional and well-maintained appearance
- Willingness to work flexible hours, including nights, weekends, and holidays
Attending live casino dealer school
Even if you tick most of the requirements above, you’re not out of the woods yet. Unless you show proof of holding the same position initially at a land-based or live casino, the operator will assume you don’t meet the standards. So, is it over for you?
No, you don’t necessarily need prior experience as a live dealer to land the job. That’s because some operators will train you to ensure you’re ready for the occasion. Evolution Academy is a good example where newly hired croupiers spend up to 2 weeks learning the ropes.
But if you have time to spare, you can earn legit credentials from a legit live casino school. Most of these schools offer full-time courses for 4 to 12 weeks. They will teach you how to behave on the tables, open/close bets, communicate with players, and anything you need to know.
Responsibilities of a live dealer
The live casino operator will furnish you with all the details about your role as a live dealer. Below are some of the responsibilities according to Evolution’s recent job description:
- Enthusiastically introduce gamers to the game and explain everything.
- Spin the wheel, deal the cards, and announce results.
- Research appropriate topics to discuss with players.
- Engage gamers in friendly, game-oriented conversations without giving an opinion.
- End the game with a positive parting remark.
- Ensure there are no cheaters in the game.
- Address issues raised by players in a timely and friendly manner.
Benefits of working as a live casino dealer
Working as a live dealer in a casino can be an excellent career opportunity, with a variety of benefits. If you're passionate about table games like baccarat, craps, poker, blackjack, and roulette, this could be the perfect job for you.
Live studio operators understand that salary is an important consideration, and they offer a good pay rate along with other attractive perks. For example, an Evolution dealer in Canada can earn between $18 and $22.60 per hour, and the operator provides monthly performance bonuses and four paid days off.
You might be wondering whether live casino dealers receive tips, just like their counterparts in land-based casinos. The answer is yes - players can tip live casino dealers, just as they would in a land-based casino.
Pros and cons of becoming a live dealer
| Pros of Becoming a Casino Dealer ✅ | Cons of Becoming a Casino Dealer ❌ |
|---|---|
| High Earning Potential and Tips | Challenging Working Hours and Shifts |
| Dynamic and Exciting Work Environment | Physical and Mental Demands of the Job |
| Opportunities for Career Advancement | Dealing with Difficult Customers |
| Flexible Work Schedules | Job Stability and Seasonal Fluctuations |
| Developing Interpersonal and Customer Service Skills | Compliance and Regulatory Challenges |
| Exposure to Various Casino Games and Techniques | Potential for Job Stress and Burnout |
Working Conditions for Casino Dealers
Working Conditions for Casino Dealers Working in a casino, whether it's a traditional land-based establishment or an online platform, requires a flexible approach to work hours due to the 24-hour nature of the business. This often means adapting to varying schedules, especially in the early stages of your career. However, this flexibility can be advantageous, allowing for the possibility to balance other jobs or personal commitments alongside your role as a dealer.
A day in the life of a casino dealer typically involves a range of duties, including:
- Distributing payouts or collecting bets based on the outcomes and specific rules of each game.
- Managing the game table, ensuring accurate and error-free card distribution to players.
- In games like blackjack, comparing the house’s hand with players' to identify winners.
- Operating a variety of gambling games such as craps, roulette, poker, or keno, while adhering strictly to rules and regulations.
- Converting cash into gaming chips or tokens for players.
